Order Tracking

Neon Bimbo will keep you on track… Step by step from our distribution centres and straight to your front door.

We use Aftership to provide all our tracking from 100’s of different international shipping providers. Please add the tracking ID you receive in your shipping confirmation.

The time frame for order delivery is divided into two parts:

Processing time:

Upon order verification, all orders are sent to our logistic centre for dispatch within 24/48 hours after the order is placed Weekdays). A Tracking ID will only be available once it is received at the depot. Don’t worry you will be notified as soon as it’s ready.

Shipping time:

This refers to the time it takes for items to be shipped from our warehouse to the destination provided in shipping details.

Australian Orders – Delivery will take between 12 and 16 business days on average.
American Orders – Delivery will take between 7 and 16 business days on average.
Canadian Orders – Delivery will take between 12 and 20 business days on average

We do guarantee the best level of assistance in case you have any question or issue with your shipping. Just email us at help@neonbimbo.com and we’ll get back to you within 24-48 hours.